Keeping Our Patients Safe and Healthy


Dear Patients,

Our community has been through a lot over the past year, and all of us are looking forward to resuming our normal habits and routines. However, even though our practice has resumed, it is not business as usual. While many things have changed, one thing has remained the same: our commitment to your health.

Infection control has always been a priority in our practice. Our office continues to follow infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

When we have the privilege of caring for you next, you might notice some changes. You must complete your hygiene at home as we are limiting the use of the bathroom. To limit the number of people in the practice, only patients will be allowed into the office. Do not bring extra articles (e.g. backpacks, computer bags, hats). We no longer offer music or eye pillow though you should feel free to bring your own headphones and music selection.

Here are changes to treatment and scheduling you can expect when you visit:

  • Please arrive wearing your own mask or face covering.
  • At the front door, you will be asked to use the hand sanitizer station.
  • You will see that our waiting room will no longer offer magazines, children’s toys, water, coffee and so forth, since those items are difficult to clean and disinfect.
  • We will use a non-contact thermometer, a finger pulse oximeter, and wrist BP cuff to evaluate your vital signs. We will update your medical history which will include your vaccination status.
  • Please let us know if you've taken any medicine that would reduce a fever. If you have a fever or feel sick we will reschedule your appointment.
  • You may be asked to rinse with diluted hydrogen peroxide or equivalent rinse prior to treatment.
  • Teeth will initially be hand scaled to avoid aerosol production from ultrasonic instrumentation and polishing.
  • The treatment room will continue to undergo a thorough cleaning and use of disinfectant in between patient appointments.
  • To limit the number of times you're invited to the office, special appointment blocks are available to condense multiple appointments.
  • We offer new financial arrangements to help ensure affordable care. Payment is due when services are rendered, and can be provided via phone when confirming your appointment to promote social distancing. There is no additional charge for the personal protective equipment and steps we have always and continue to take to create a safe environment for you.
  • Please let us know if you experience any COVID-19 symptoms (fever, shortness of breath, etc.) within 2 days after your appointment or if you obtain a positive COVID-19 test.

We look forward to seeing you again and are happy to answer any questions about the steps we take to keep you safe in our practice. Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.

Sincerely,
Your Dental Care Team at Vivian Broadway, DDS